v 1.6 crashes in Windows XP SP3

Questions and answers about problems with the software, modules or functionality.
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tomrgray
Posts: 3
Joined: Mon Jul 06, 2020 11:16 am

v 1.6 crashes in Windows XP SP3

Post by tomrgray »

Hi, I downloaded StarTools 1.6.396 stable, but it consistently crashes when I apply autodev - I've pasted the MS error log below. The obvious solution would be to upgrade my OS, but v1.5 runs flawlessly, and I use XP to operate software for my 30+ year old telescope and camera. I'd be grateful for any other suggestions, thanks. Tom

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 07/07/2020
Time: 12:12:44
User: N/A
Computer: MESSIER
Description:
Faulting application startools-windows32.exe, version 0.0.0.0, faulting module startools-windows32.exe, version 0.0.0.0, fault address 0x000206a3.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 74 61 ure sta
0018: 72 74 6f 6f 6c 73 2d 77 rtools-w
0020: 69 6e 64 6f 77 73 33 32 indows32
0028: 2e 65 78 65 20 30 2e 30 .exe 0.0
0030: 2e 30 2e 30 20 69 6e 20 .0.0 in
0038: 73 74 61 72 74 6f 6f 6c startool
0040: 73 2d 77 69 6e 64 6f 77 s-window
0048: 73 33 32 2e 65 78 65 20 s32.exe
0050: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0058: 61 74 20 6f 66 66 73 65 at offse
0060: 74 20 30 30 30 32 30 36 t 000206
0068: 61 33 0d 0a a3..
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admin
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Posts: 3382
Joined: Thu Dec 02, 2010 10:51 pm
Location: Melbourne
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Re: v 1.6 crashes in Windows XP SP3

Post by admin »

Hi Tom,

Bug confirmed. Please try the latest version and let me know how you go.
Note that many astrophotographers with legacy equipment and software tend to use something like VirtualBox to run Windows XP in a virtual machine on a modern (and secure!) OS of their choice.
While I fully intend to keep supporting 32-bit versions of StarTools for the foreseeable future, you may - depending on your machine - be missing out on some perks that modern 64-bit operating systems offer.

Clear skies!
Ivo Jager
StarTools creator and astronomy enthusiast
tomrgray
Posts: 3
Joined: Mon Jul 06, 2020 11:16 am

Re: v 1.6 crashes in Windows XP SP3

Post by tomrgray »

Thanks Ivo, that's sorted it - I can now play with the new stereo 3D tools and all the other enhancements you have made.

It is great that you invest so much energy, innovation and time in this amazing product - that makes post processing so straightforward, yet powerful; I think I would have given up years ago with most other processing software.

Running this on an old Pentium M is certainly challenging, and I'm sure I need to upgrade - thanks for the tip about Virtual box. I tried the release on a Windows 10 dual core laptop, and it certainly flies.

Best
Tom
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admin
Site Admin
Posts: 3382
Joined: Thu Dec 02, 2010 10:51 pm
Location: Melbourne
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Re: v 1.6 crashes in Windows XP SP3

Post by admin »

Many thanks for your kind words Tom - I'm happy StarTools helps you enjoy our wonderful hobby. :thumbsup:
Clear skies!
Ivo Jager
StarTools creator and astronomy enthusiast
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