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Crash in Big Sur
Posted: Wed Dec 22, 2021 9:52 am
by buzz
6-core Mac Mini - using latest stable StarTools version. Consistently crashes in contrast module, when I increase the precision parameter.
Stuck - cannot get past it. Is there a log file I can supply to help?
Re: Crash in Big Sur
Posted: Thu Dec 23, 2021 10:28 pm
by admin
Apologies for the slight delay.
It's the first time I have heard of this.... Does this happen in both 1.8 and 1.7?
A crash log could indeed be helpful if this still happens in 1.8.
Thank you!
Re: Crash in Big Sur
Posted: Sun Dec 26, 2021 9:55 pm
by buzz
Hello there - it did it in the beta and stable versions. I'll reproduce and get a log file for the new year. You can take a well deserved break!
Re: Crash in Big Sur
Posted: Mon Dec 27, 2021 6:53 am
by hixx
Hi Ivo, buzz,
I replicated this with ST 1.8.522 on macos 12.1. i mac end 2015 4 GHz Quad-Core Intel Core i7 and AMD Radeon R9 M390 2 GB. Here's what I found:
Increasing precision to 512x512 worked fine but not fast. Further increasing to 1024 x1024 made the cog wheel turn for about 30 sec before rendering finished: Finally increasing to 2048 x 2048 made the cog wheel stop again, but after like 1 min, MacOs reset to the login screen. Unfortunately this type of crash doesnt produce a report like an ST application crash would do. May it be we are looking at a GPU timeout or something here?
regards,
jochen
Re: Crash in Big Sur
Posted: Mon Dec 27, 2021 11:41 pm
by admin
hixx wrote: ↑Mon Dec 27, 2021 6:53 am
Hi Ivo, buzz,
I replicated this with ST 1.8.522 on macos 12.1. i mac end 2015 4 GHz Quad-Core Intel Core i7 and AMD Radeon R9 M390 2 GB. Here's what I found:
Increasing precision to 512x512 worked fine but not fast. Further increasing to 1024 x1024 made the cog wheel turn for about 30 sec before rendering finished: Finally increasing to 2048 x 2048 made the cog wheel stop again, but after like 1 min, MacOs reset to the login screen. Unfortunately this type of crash doesnt produce a report like an ST application crash would do. May it be we are looking at a GPU timeout or something here?
regards,
jochen
Thanks Jochen - that does indeed sound like a "catastrophic" driver crash outside of StarTools' control (an application should never be allowed to take down a user session like that...)