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Version 1.5.366 crashes on Mac
Posted: Thu Sep 12, 2019 9:35 am
by elpajare
I have downloaded version 1.5.366 for Mac from your website. I can start it and I can open an image but when I press Autodev the application crashes.
In the downloaded package, this Mac version is dated January 1, 2013 !!
What do I have to do?
Thanks
Re: Version 1.5.366 crashes on Mac
Posted: Thu Sep 12, 2019 11:39 am
by admin
Hi,
Can you confirm you extracted all files and not just replaced the executable?
Thank you !
Re: Version 1.5.366 crashes on Mac
Posted: Thu Sep 12, 2019 1:01 pm
by elpajare
I have only replaced the .app.
If anything else is necessary, I would appreciate you indicating the complete procedure or a link if this problem is already solved
Thank you
Re: Version 1.5.366 crashes on Mac
Posted: Thu Sep 12, 2019 4:14 pm
by szymon
Just to confirm that 1.5.366 works just fine on my Mac. After I download the new zip file to my Downloads directory, my process is as follows:
Code: Select all
szymon-macbook:~ szymon$ cd /Applications/
szymon-macbook:Applications szymon$ mv distro distro.old
szymon-macbook:Applications szymon$ unzip ~/Downloads/StarTools_1_5_366.zip
Archive: /Users/szymon/Downloads/StarTools_1_5_366.zip
creating: distro/
inflating: distro/.DS_Store
inflating: distro/CHANGELOG
inflating: distro/EULA.txt
inflating: distro/StarTools-Linux32
inflating: distro/StarTools-Linux64
inflating: distro/StarTools-Windows32.exe
inflating: distro/StarTools-Windows64.exe
creating: distro/StarTools.app/
creating: distro/StarTools.app/Contents/
inflating: distro/StarTools.app/Contents/Info.plist
creating: distro/StarTools.app/Contents/MacOS/
inflating: distro/StarTools.app/Contents/MacOS/StarTools
extracting: distro/StarTools.app/Contents/PkgInfo
creating: distro/StarTools.app/Contents/Resources/
inflating: distro/StarTools.app/Contents/Resources/icon.icns
inflating: distro/resources
szymon-macbook:Applications szymon$ mv distro.old/license distro
szymon-macbook:Applications szymon$ cd distro
szymon-macbook:distro szymon$ xattr -dr com.apple.quarantine StarTools.app
szymon-macbook:distro szymon$
The app at /Applications/distro/StarTools.app then runs just fine
Re: Version 1.5.366 crashes on Mac
Posted: Thu Sep 12, 2019 4:54 pm
by elpajare
Thanks to all
This is my procedure in Mojave:
1.- Grant Startools accessibility permission in System Preferences (Accessibility / Allow startools.pp)
2.- Put the app + startools.log + resources + license in the Applications folder, together
Now it works correctly.
Re: Version 1.5.366 crashes on Mac
Posted: Fri Sep 13, 2019 1:00 am
by admin
Thanks all! I should probably put in a mechanism to check if the 'resources' file matches the executable version.