Official StarTools support forum

Well, I spent Xmas holidays trying to sort out the weird problem. Installed ST on an old laptop, runs perfectly, never a hang up.. I reinstalled my windows 10 Pro, removed all startup programs, and until now it runs as smooth as it always did in the past. No clue to whatever was the cause of this. A...

:think: After removing all startup apps and the ESET antivirus it happens again.. same thing after autodev or contrast module it hangs. In all versions, including bleeding edge. This is crazy. So it is definitely not any other software running, no hardware issues. Only thing I can think of is a weir...

I think I nailed it down...

I removed ESET security anti malware, runs already ages on this PC but after removing it, it seems ok..
Must be that it sees ST as a threat after an update perhaps. Anyhow I will test it without ESET the coming days and let you know.

Dick

Hi Ivo, I ran prime95 torture test, no problems. The system is not tweaked in any way. I also use it for a gaming rig, and it performs without problems. Installed new license file, and it now does the wipe, then I do autodev. Press keep and ...nothing. ST stops responding. 0 procent CPU 2 procent ME...

Hi Mike, Thanks, but no. Nothing changed at all. The rig ran perfectly since I upgraded it 8 months ago. The CPU and GPU are blazingly fast:32 threads and a fast NVidia card. I just did a clean restart of my PC. And it happens immediately again in the gpu and non gpu version of Startools. Can't get ...

I have been using ST since 2 years, almost never a software glitch, until the last weeks. Almost every time I do a wipe and press keep, the system stops responding. In task manager it says 0% cpu, memory 5%. I would say in 80% of cases. Sometimes it does the keep after the stretch but then stops in ...